Service Punch
The Service Conference
Service Punch was created to begin a conversation about Service in its trust form. With an emphasis on shifting the customer service mindset from a cost center to an investment.
Service Punch is a pioneer in its field. Gathering the highest echelon of corporate and private sector professionals under one roof to create tangible change and learning.
' THE PURPOSE OF BUSINESS IS TO CREATE AND KEEP A CUSTOMER '
PETER F.DRUCKER
About
Service Punch is a catalyst for change. An interactive, knowledge sharing platform designed to guide service leadership and inspire the actions that will transform Pakistan through cultivating the will to serve. Each year, the conference is designed and curated to create high impact learning, while showcasing diverse perspectives and providing a platform for engagement and open communications.
Service Punch was created to begin a conversation about Service in its truest form. The conference aspires to transform the mindset towards customer service as an organizational cost, and demonstrate its power as not only an investment, but a key strategic differentiator. Service Punch is a pioneer in its field. Gathering the highest echelon of corporate and private sector professionals under one roof to create tangible change and learning.
Changing the game
Since 2014
The Service Punch Conference is designed with our patented DDLP experiential learning methodology at its core. It is a one of a kind, interactive, knowledge sharing platform that engages as it informs.
Service Punch stands alone in its approach to what conference should be, and what it may have the power to do.
SERVICE EXCELLENCE & THE SERVICE MINDSET
In 2014 we broke new ground by creating Pakistan's first truly cross-functional learning event.
HIGHLIGHTS SERVICE PUNCH 2014
THE CUSTOMER SERVICE EXPERIENCE
In 2017 we change the game with a dynamically deconstructed, interactive event that used unique perspectives and entirely new methodologies to create learning and engagement.
HIGHLIGHTS SERVICE PUNCH 2017
